[fa icon="plus-square"] Can we bring a guest?

Yes, every Placer.ai Top Owl can invite one guest to join them in Cancun.  Your guest should be a spouse, significant other, sibling, or best friend.  It should be someone that is an important part of your life.

[fa icon="plus-square"] When must we RSVP by?

All RSVPs must be received by February 7th, 2025. Please make sure your RSVP is on time to secure your spot on the April trip.

[fa icon="plus-square"] Do I need to book my own hotel?

The Hotel has been pre-booked and billed to the company so please do not reserve your own room. 

During the registration process, you will have the opportunity to select the bedding type for your room (Queen/King vs 2 beds). Please note that this is NOT GAURENTEED rather based upon availability at the resort.

[fa icon="plus-square"] What are my flight details?

Each Top Owl winner will be provided with a flight invite from NAVAN once you are registered to book the flight for you and your guest.

Please keep in mind, you will be flying into the CANCUN International Airport! All attendees are permitted to arrive to Haven on April 3rd. 

[fa icon="plus-square"] Is airport transportation provided in Mexico?

Yes. When you arrive to Cancun airport, please proceed through customs then pick up luggage and pass through immigration. Please follow signs towards the exit and make sure you completely exit the airport before looking for your transfer. It will be outside the airport, not inside. Please look for the Placer.ai sign held by Amstar DMC once you exit the airport. They will be wearing blue Hawaiian shirts and khaki pants.

Please note that transportation will only be arranged on group arrival and departure dates. If you are extending your trip prior to or after the event, you will be responsible to arrange your own transportation to or from the airport.

For your transfer from Haven to the Cancun airport, you must check-out from the hotel and meet the Amstar rep in the main lobby. At check out, you will be provided with a hotel checkout card, which you will need to provide to the bellman in order to depart the hotel.

[fa icon="plus-square"] What can I expense from this trip?

Given this is an all-inclusive property, anything in addition to what this includes will be paid for personally.

Please remember- bottles of wine are NOT included as part of the all-inclusive package. Glasses of wine are complimentary. If you choose to upgrade your wine at dinner, we do ask that you cover that personally.

You are allowed to expense your transportation to and from your home airport.

[fa icon="plus-square"] What should I pack?

The temperatures in Cancun on average in early April are between 77°F and 85°F. 

A few other helpful items to bring:

  • Valid Passport - your passport must be valid through your departure date for those attending from the US. *Please note that you are responsible to understand the travel requirements to travel to and from your home country. This is NOT the responsibility of Executive Group Travel.*
  • A Credit Card will be required at the time of check in for incidentals
  • Resort Casual attire
  • Bathing Suit
  • Sunglasses
  • Sunscreen
  • Active Wear for those looking to use the resorts fitness center

This is a casual trip and long pants are only required at Olios Restaurant. 

[fa icon="plus-square"] If the itinerary changes, how will I stay updated?

There will be two options.

1.  Download the Trip Plans app that Executive Group Travel sends you, it will be hard to survive this trip without it. It provides everything from hotel confirmation # to resort details to airport transfer information!

2.  The website will also have all updates posted before the event and during the event.